Frequently asked questions

What are the shipping options?

At this point in time shopacholicscloset is only able to offer Royal Mail 2nd Class delivery, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.

What do I do if I received a defective order?

We at Brick by Brick Gallery take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.

How do I contact your company if my question isn’t answered here?

The most effecient way to contact us is through email: priscilla@brickbybrickgallery.com, where we aim to reply back within 48 hours.

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